Zenda — The Digital Orchestration Layer for Hospitality

Hospitality, reimagined

Your guest sees one property. Behind the scenes, they feel a dozen disconnected systems.

Booking here, dining there, tee times somewhere else, loyalty in a fourth app. Every hand-off is a chance to lose the guest, and the revenue. Zenda closes the gaps without ripping anything out.

Without Zenda

—Fragmented apps and logins for every service
—Inconsistent branding across touchpoints
—Guest data siloed system by system
—Missed upsell and cross-property revenue

With Zenda

One branded app for the entire stay
Every touchpoint on-brand, end to end
One guest identity across the property
Upsells surfaced at the perfect moment

Integration-first

We don't replace your stack. We orchestrate it.

Zenda sits above the tools you already rely on and weaves them into one guest experience. Hover a platform to see what it powers.

Kontent

SevenRooms

Stripe

Salto

Opera PMS

Lightspeed

Airship

Mailchimp

Keep every system you trust

Zenda connects your existing hospitality platforms into one branded guest experience, no rip-and-replace, no disruption to the teams who run them.

50+ hospitality platforms
ready to connect

Product tour

Every touchpoint, one platform.

From the first search to check-out, Zenda handles the entire journey, beautifully branded, fully connected, and built around your property. Explore the functionality.

AI Concierge

The first thing your guest sees. The last thing they think about.

A conversational booking engine that understands what guests are actually asking for, and gets them there in seconds. No forms. No dead ends. Just intent turned into a confirmed reservation.

Natural language search — "a suite with a golf round this Friday" parses intent and pre-fills every parameter.
Smart recommendations — surfaces availability, add-ons and upsells matched to each guest's stay profile.
24/7 support layer — answers pre-arrival questions in your brand's voice, cutting front-desk call volume.

Model-agnostic · powered by leading AI engines

AI Concierge screen

One platform, every service

Everything a guest can do on property, in one place.

Stay

Room booking, mobile check-in, digital keys and in-stay requests, the hotel in the guest's pocket.

Play

Tee times, activities, spa and cabana booking with live availability and charge-to-room.

Dine

Reservations, mobile ordering, poolside service and one-tap payment across every outlet.

Loyalty & rewards

One points balance that earns and redeems across every service, powered by your CRM.

Guest services

Concierge chat, requests, itineraries and real-time updates, a front desk that never closes.

Payments & wallet

A single secure folio for the whole stay, settled through the payment platform you already trust.

Business outcomes

A better guest experience is a better business.

Higher guest-app engagement
vs. disconnected apps

+0%

Ancillary revenue from
in-stay upsells

Faster to launch than
building in-house

Unified guest identity
across the property

Illustrative figures — replace with your program's measured results.

Product showcase

Your brand, front and center.

Every screen is tailored to your property, your colors, your voice, your experience. Zenda stays invisible.

Booking screen

Home screen

Loyalty screen

Fully white-label

Your logo, palette and tone across web and native apps.

Web & native

One experience, delivered on the channels your guests prefer.

Enterprise-ready

Secure, scalable and built to meet your IT and compliance bar.

Industries served

Built for the way hospitality really operates.

Explore industries

Hotels & resorts

Hotels & Resorts

Golf clubs

Golf Clubs

Destination resorts

Destination Resorts

Casinos

Hospitality groups

Hospitality Groups

"Our guests used to juggle four apps for one weekend. Now it's one, and it looks and feels entirely like us. Zenda connected everything we already had."

Digital Experience Director

Destination Resort & Golf Club

Representative quote — awaiting client approval to attribute.

Questions, answered

Frequently asked questions

Zenda is a stay-and-play management platform for hospitality. It unifies hotel, golf, dining, activities, loyalty and guest services into a single, brand-tailored digital experience — the orchestration layer that connects the systems you already run.

No. Zenda is integration-first by design. It connects to the platforms you already trust and presents them as one seamless, branded experience — so you keep your investments and your teams keep their tools.

Leading hospitality platforms including Lightspeed, SevenRooms, Stripe, Airship, Kontent, property management systems and access-control providers — with more added continually. If you rely on a system that matters to your guests, we'll connect it.

Far faster than building in-house. Because Zenda connects to your existing systems rather than rebuilding them, most properties go live in a fraction of the time and cost of a custom platform — with Shockoe guiding every step.

Completely. Zenda is fully white-label. Guests experience your brand — your name, colors and voice — across web and native apps. Zenda is the engine; your property is the star.

Hotels, resorts, golf clubs, destination properties, casinos and multi-property hospitality groups — and the digital, marketing, operations and IT leaders who want to modernize the guest experience without a disruptive rebuild.

Request a demo

See the connected guest experience, on your property.

Book a personalized walkthrough. We'll map Zenda to the systems you already run and show the experience your guests would feel.

Keep the systems you already trust. Deliver the experience your guests expect.